Reliance Retail’s JioMart, a prominent player in the Indian retail sector, today announced a strategic leadership change aimed at revitalizing and strengthening its business operations. Mr. Manish Sabnis, Chief Business Officer, has been asked to step down due to performance and leadership concerns. The decision follows a thorough review of the business performance and its alignment with the company’s growth objectives.

Mr. Sabnis, who joined JioMart after his tenure at Metro Cash and Carry, brought with him valuable experience in the retail sector. In his new role, he also extended the invitation to five former team members from Metro Cash and Carry to join JioMart, aiming to leverage their expertise to contribute to JioMart’s growth.

However, the subsequent outcomes under Mr. Sabnis’s leadership fell short of expectations, leading to the unfortunate consequences for JioMart’s business operations. The team’s collective efforts did not yield the anticipated results, and the business experienced significant challenges that ultimately affected its overall performance. This difficult decision has been made after careful consideration of the best interests of the company, its stakeholders, and the broader retail ecosystem.

The consequences of the challenges faced during Mr. Sabnis’s tenure were particularly felt by JioMart’s Field Sales team, which experienced downsizing as a result of the business’s performance struggles. Approximately 20,000 Field Sales team members were impacted by these changes. The company deeply regrets the impact of these decisions on its employees and the broader community.

Reliance Retail remains committed to its customers, partners, and employees, and it views this leadership change as a crucial step toward reinvigorating JioMart’s growth trajectory. The company is actively focused on identifying a new leadership team to spearhead its efforts in the retail space, drive innovation, and restore confidence in its business operations.

The company would like to acknowledge and thank Mr. Manish Sabnis for his contributions and efforts during his tenure with JioMart. While the outcomes did not align with expectations, his experience and insights contributed to the company’s broader learning and growth journey.

Reliance Retail assures its stakeholders that it remains dedicated to creating value for its customers, partners, and employees. The company’s commitment to innovation, customer satisfaction, and operational excellence remains unwavering.

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